FanDuel Privacy Policy for Philippines Players

When you register and use FanDuel, we collect personal information that is necessary to operate your account, process transactions, and comply with applicable Philippine laws and regulations. This includes your full legal name, date of birth, government-issued identification details, mobile number, email address, and residential address — all of which are required to verify your identity and ensure you meet the eligibility requirements for the platform. We also collect transactional data, including deposit and withdrawal records, payment method details (such as GCash or Maya account references), and game activity logs, which allow us to maintain accurate account records and investigate any disputes that may arise. When you access FanDuel through a mobile browser or device, we may collect technical information such as your device type, operating system, browser version, and IP address to support platform performance and security monitoring. In certain circumstances, we may request additional documentation — such as proof of address or enhanced identity verification — to comply with anti-money laundering requirements that apply to online financial platforms in the Philippines.

The personal information we collect is used primarily to create and manage your FanDuel account, process deposits and withdrawals in Philippine pesos through your chosen local payment method, and provide you with access to the games and features available on the platform. We also use your data to verify your identity in compliance with Philippine regulatory requirements, to detect and prevent fraud or suspicious activity, and to enforce our Terms and Conditions where necessary. From time to time, we may use your contact details to send you service-related communications — such as account verification emails, transaction confirmations, or important updates to platform policies — and, where you have opted in, to inform you of promotions or offers that may be relevant to you as a registered member. We analyse aggregated, anonymised usage data to improve the performance, layout, and content of the platform, ensuring that the experience we deliver to Filipino players continues to meet their needs as the platform evolves. We do not use your data to make automated decisions that produce legal or similarly significant effects on you without human review and, where required, your prior consent.

FanDuel does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — your data is not a product. We share your information only with trusted service providers who support the operation of the platform, including payment processors facilitating peso transactions, identity verification partners, and technology providers who maintain the infrastructure that powers FanDuel for Philippine players. All third-party partners are required to process your data only for the specific purpose for which it was shared and in accordance with appropriate data protection obligations. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a lawful request, court order, or regulatory investigation. In the event that FanDuel undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and we will notify you of any material change to how your information is handled as a result of such a transition.

FanDuel uses cookies and similar tracking technologies to support the operation of the platform, maintain your login session, remember your preferences, and gather anonymised analytics that help us understand how Filipino players navigate and use the site. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in, maintaining your session, and completing transactions. Analytics cookies help us measure page performance and identify areas where the user experience can be improved — these are processed in aggregated form and do not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the FanDuel platform. We do not use advertising or cross-site tracking cookies, and we do not share cookie data with third-party advertising networks.

As a registered member of FanDuel based in the Philippines, you have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate or incomplete data, and to request deletion of your personal information in circumstances where we no longer have a lawful basis for retaining it. You may also request that we restrict the processing of your data while a correction request is being resolved, or object to our processing of your data for certain purposes such as direct marketing — in which case we will stop using your data for that purpose promptly. If you wish to exercise any of these rights, please contact FanDuel support using the details published in the footer of this site; we will respond to your request within the timeframe required under applicable Philippine data protection legislation. You have the right to withdraw your consent to any data processing that is based solely on consent at any time, without affecting the lawfulness of processing that took place before the withdrawal. If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

FanDuel implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, disclosure, or destruction — including encryption of data in transit and at rest, access controls that limit internal data access to authorised personnel only, and regular security reviews of our systems and processes. Your account is protected by password authentication, and we strongly encourage you to use a unique, complex password and to enable any additional security features available to your account to further reduce the risk of unauthorised access. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security — if you suspect that your account has been accessed without your authorisation, you should contact FanDuel support immediately so that we can take appropriate protective action. We retain your personal information for as long as your account remains active or as required by Philippine law and regulatory obligations, after which data that is no longer necessary will be securely deleted or anonymised. In the unlikely event of a data breach that poses a risk to your rights, we will notify the relevant Philippine authorities and, where required, affected account holders in accordance with applicable notification requirements.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how FanDuel handles your personal information, please contact our support team using the contact details published in the footer of this site — we are committed to responding promptly and transparently to all privacy-related enquiries. FanDuel reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations; the effective date at the top of this page will always reflect the most recent version. When material changes are made, we will notify registered members via their account contact details before the updated policy takes effect — continued use of the platform after the effective date of a revised policy constitutes your acceptance of the updated terms. We encourage you to revisit this page periodically to stay informed about how your personal information is being handled. For questions about your account, payments, or general platform rules, you may also visit our FAQ page or review our Terms and Conditions for additional information.